Who We Are

cenavorytos operates from our office at Cnr McEacharn Pl & Essington St, Mitchell ACT 2911, Australia. We provide financial guidance and business consulting services to Australian businesses. When you contact us, use our services, or visit our website, we collect certain information to deliver what you need.

Information We Collect

The data we gather depends on how you interact with us. Here's what that looks like in practice:

Contact and Identity Information

• Your name, business name, and position
• Email address and phone number
• Business address and ABN when relevant
• Communication preferences

Business Information

• Industry sector and company size
• Financial queries and consulting needs
• Information you share during consultations
• Project details and service requirements

Technical Information

• IP address and browser type
• Pages visited on our website
• Time spent on different sections
• Device information and operating system

How We Use Your Information

We don't collect data just to have it. Everything we gather serves a specific purpose:

Legal Basis for Processing

Under Australian privacy law, we process your information based on:

• Your consent when you provide information voluntarily
• Contractual necessity to deliver services you've requested
• Legal obligations under Australian financial and business regulations
• Legitimate business interests in maintaining client relationships

Who We Share Information With

Sometimes we need to share limited information with others to provide our services properly:

Service Providers

We work with trusted Australian companies that help us run our business. This includes email hosting, website management, and secure document storage. These providers only access what they need to do their job and are bound by confidentiality agreements.

Professional Advisors

When your project requires it, we might consult with accountants, lawyers, or specialist consultants. We only share relevant details and ensure they maintain professional confidentiality standards.

Legal Requirements

If Australian law requires it, we'll disclose information to government agencies, regulators, or courts. This might happen during audits, investigations, or legal proceedings.

Business Transfers

Should cenavorytos merge with or be acquired by another company, your information would transfer as part of that process. We'd notify you if this happens and explain any changes to how your data is handled.

Data Security

We take reasonable steps to protect your information from loss, misuse, and unauthorized access. Our measures include:

• Encrypted connections for data transmission
• Secure servers located in Australian data centres
• Regular security assessments and updates
• Limited staff access on a need-to-know basis
• Strong password policies and authentication procedures

No system is completely secure, but we stay vigilant and update our practices as technology changes.

How Long We Keep Your Data

We don't keep information longer than necessary. Here's our general approach:

• Active client records remain accessible during our working relationship
• Financial records are kept for seven years as required by Australian tax law
• General enquiries are deleted after two years if no service relationship develops
• Website analytics data is anonymized after 26 months
• Marketing communications stop when you unsubscribe, though we keep a record of your opt-out preference

After these periods, we securely delete or anonymize your information unless there's a legal reason to retain it longer.

Your Rights and Choices

You have several rights regarding your personal information. Here's what you can do:

Access Your Information

You can request a copy of the personal data we hold about you. We'll provide this within 30 days, free of charge for reasonable requests.

Correct Inaccurate Data

If information we have is wrong or outdated, let us know and we'll fix it promptly. Accurate records matter to us as much as they do to you.

Request Deletion

You can ask us to delete your information, and we'll comply unless we have a legal obligation to keep it (like financial records for tax purposes).

Restrict Processing

If you're concerned about how we're using your data, you can ask us to limit what we do with it while we sort out your concerns.

Withdraw Consent

Where we're processing data based on your consent, you can withdraw that consent anytime. This won't affect any processing we've already done legally.

Opt Out of Marketing

Every marketing email includes an unsubscribe link. Click it and you're off our list. You'll still receive essential communications about services you're using.

Cookies and Website Technology

Our website uses cookies and similar technologies to function properly and improve your experience. These small files help us remember your preferences and understand how visitors use our site.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to work. You can't opt out of these.
• Analytics Cookies: Help us see which pages are popular and where improvements are needed.
• Functional Cookies: Remember your preferences like language settings.

Most browsers let you control cookies through their settings. Blocking all cookies might affect how our website works for you.

International Data Transfers

We primarily store data within Australia. Some service providers we use have servers overseas, particularly in the United States and Europe. When this happens, we ensure appropriate safeguards are in place through:

• Contracts that require overseas providers to protect your data
• Selecting providers with strong privacy credentials
• Checking that foreign jurisdictions have adequate privacy protections

By using our services, you consent to this transfer when necessary for service delivery.

Children's Privacy

Our services aren't directed at anyone under 18. We don't knowingly collect information from children. If we discover we've inadvertently gathered data from a minor, we'll delete it promptly.

Changes to This Policy

Privacy practices change as laws and technology change. We update this policy periodically to reflect our current practices. The date at the top shows when we last revised it.

Significant changes will be posted prominently on our website. For major changes affecting how we use your data, we'll notify you directly by email if we have your contact details.

Making a Complaint

If you're not happy with how we've handled your information, please contact us first. We'll investigate and respond within a reasonable timeframe, usually 30 days.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner:

• Online at oaic.gov.au
• By phone at 1300 363 992
• By mail at GPO Box 5218, Sydney NSW 2001